The emergence and adoption of digitalization in the logistics and supply chain industry: an institutional perspective

Herold, David Martin and Cwiklicki, Marek and Pilch, Kamila and Mikl, Jasmin (2021) The emergence and adoption of digitalization in the logistics and supply chain industry: an institutional perspective. Journal of Enterprise Information Management. ISSN 1741-0398

Available under License Creative Commons: Attribution 4.0 International (CC BY 4.0).

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Purpose – Despite increasing interest in digital services and products, the emergence of digitalization in the logistics and supply chain (L&SC) industry has received little attention, in particular from organizational theorists. In response, taking an institutionalist view, the authors argue that the emergence and adoption of digitalization is a socially constructed phenomenon. Design/methodology/approach – This paper shows how actor-level frameshifts contribute to an emergence of an overarching “digitalization logic” in the L&SC industry at the field level. Building on a longitudinal analysis of field actors’ frames and logics, the authors track the development of digitalization over the last 60 years in the L&SC sector. Findings – The authors classify specific time periods by key field-configuring events, describe the relevant frameshifts in each time period and present a process that explains how and why digitalization has emerged, been adopted and manifested itself in the L&SC industry. Originality/value – The findings of the study provide insights about the evolution of a digitalization logic and thus advance the institutional view on digitalization in the L&SC industry.

Item Type: Article
Additional Information: Vol. ahead-of-print No. ahead-of-print
Keywords: Logistics, Supply chain, Institutional theory, Institutional logics, Digitalization
Divisions: Departments > Welthandel > Transportwirtschaft und Logistik > Kummer
Version of the Document: Published
Variance from Published Version: Not applicable
Depositing User: David Martin Herold
Date Deposited: 23 Mar 2021 08:39
Last Modified: 23 Mar 2021 08:39
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