Seven Paradoxes of Business Process Management in a Hyper-Connected World

Beverungen, Daniel and Buijs, Joos and Becker, Jörg and Di Ciccio, Claudio ORCID: https://orcid.org/0000-0001-5570-0475 and van der Aalst, Wil M.P. and Bartelheimer, Christian and vom Brocke, Jan and Comuzzi, Marco and Kraume, Karsten and Leopold, Henrik and Matzner, Martin and Mendling, Jan and Ogonek, Nadine and Post, Till and Resinas, Manuel and Del-Rio-Ortega, Adela and La Rosa, Marcello and Santoro, Flavia and Solti, Andreas ORCID: https://orcid.org/0000-0002-0537-6598 and Song, Minseok and Stein, Armin and Stierle, Matthias and Wolf, Verena (2020) Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business & Information Systems Engineering (BISE) (früher: Wirtschaftsinformatik WI). pp. 1-12. ISSN 1867-0202

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Abstract

Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

Item Type: Article
Additional Information: Open Access funding provided by Projekt DEAL. The research leading to these results received funding from the European Unions Horizon 2020 research and innovation program under the Marie Skłodowska-Curie Grant agreement no. 645751.
Keywords: Business process management (BPM), Social computing, Smart devices, Big data Analytics, Real-time computing, BPM life-cycle
Divisions: Departments > Informationsverarbeitung u Prozessmanag.
Departments > Informationsverarbeitung u Prozessmanag. > Informationswirtschaft > Mendling
Forschungsinstitute > Kryptoökonomie
Kompetenzzentren > Sustainability Transf. & Responsibility
Version of the Document: Published
Depositing User: Gertraud Novotny
Date Deposited: 18 Jun 2020 10:26
Last Modified: 18 Jun 2020 10:26
Related URLs:
FIDES Link: https://bach.wu.ac.at/d/research/results/95838/
URI: https://epub.wu.ac.at/id/eprint/7637

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