Trust between Boundary-Spanning Agents: The Role of Relational Competencies

Hatak, Isabella and Roessl, Dietmar (2015) Trust between Boundary-Spanning Agents: The Role of Relational Competencies. Open Journal of Social Sciences, 3 (3). pp. 1-6. ISSN 2327-5960

Available under License Creative Commons: Attribution 4.0 International (CC BY 4.0).

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Against the background of principal-agent and transaction-cost theoretical considerations, this study addresses the question whether relational competencies relate to trust within cooperative relationships, taking into account also situational and personal factors. In its conclusion, the study presents an experimentally confirmed model (n = 282) that shows the strong causal relationship between relational competencies and trust allowing boundary-spanning agents to exert influence on the development and maintenance of complex cooperative relationships characterized by long-term objectives.

Item Type: Article
Keywords: Boundary-Spanning Agents, Competencies, Trust, Cooperation
Divisions: Departments > Welthandel > KMU-Management
Version of the Document: Published
Depositing User: ePub Administrator
Date Deposited: 02 Jul 2019 12:19
Last Modified: 02 Jul 2019 12:20
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