Exploring cognitive style and task-specific preferences for process representations

Figl, Kathrin and Recker, Jan (2016) Exploring cognitive style and task-specific preferences for process representations. Requirements Engineering, 21 (1). pp. 63-85. ISSN 1432-010X


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Process models describe someone's understanding of processes. Processes can be described using unstructured, semi-formal or diagrammatic representation forms. These representations are used in a variety of task settings, ranging from understanding processes to executing or improving processes, with the implicit assumption that the chosen representation form will be appropriate for all task settings. We explore the validity of this assumption by examining empirically the preference for different process representation forms depending on the task setting and cognitive style of the user. Based on data collected from 120 business school students, we show that preferences for process representation formats vary dependent on application purpose and cognitive styles of the participants. However, users consistently prefer diagrams over other representation formats. Our research informs a broader research agenda on task-specific applications of process modeling. We offer several recommendations for further research in this area.

Item Type: Article
Additional Information: To see the final version of this paper please visit the publisher's website. Access to the published version requires a subscription. The final publication is available at Springer via http://dx.doi.org/10.1007/s00766-014-0210-2
Divisions: Departments > Informationsverarbeitung u Prozessmanag. > Informationswirtschaft > Wirtschaftsinformatik und Neue Medien
Version of the Document: Accepted for Publication
Depositing User: Gertraud Novotny
Date Deposited: 17 Jul 2017 10:20
Last Modified: 30 Jul 2017 13:03
Related URLs:
FIDES Link: https://bach.wu.ac.at/d/research/results/75653/
URI: https://epub.wu.ac.at/id/eprint/5644


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