Designing the Organization for User Innovation

Keinz, Peter and Hienerth, Christoph and Lettl, Christopher (2012) Designing the Organization for User Innovation. Journal of Organization Design, 1 (3). pp. 20-36. ISSN 2245-408X


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There is increasing consensus among practitioners and academics alike that we are in the midst of a paradigm shift from producer-centered and internal innovation processes toward user-centered and open innovation processes. This paradigm shift induces significant changes to the design of organizations. Even though the research field of user innovation has been developing over a period of more than four decades, there have been only occasional intersections with the research field of organizational design. In this article, we aim to provide an integrated perspective of the two fields. We first identify major user innovation strategies. We then derive the implications for each user innovation strategy on key dimensions of organizational design.

Item Type: Article
Keywords: User innovation; organization design
Version of the Document: Published
Depositing User: ePub Administrator
Date Deposited: 12 Jan 2017 11:49
Last Modified: 12 Jan 2017 13:19
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