The frequency of end-user innovation: A re-estimation of extant findings

Franke, Nikolaus and Schirg, Florian and Reinsberger, Kathrin (2016) The frequency of end-user innovation: A re-estimation of extant findings. Research Policy, 45 (8). pp. 1684-1689. ISSN 0048-7333

Available under License Creative Commons: Attribution 4.0 International (CC BY 4.0).

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Recent studies have found that large numbers of consumers innovate. In our study, we provide a re-estimation of the figures provided in the extant literature. We do so by conducting a study in which we apply two different methods of data collection: (1) telephone interviews, the method considered most valid in previous research, and (2) personal interviews, which involve much higher effort but induce better individual recollection. Using telephone interviews, we measured a user-innovator frequency of 10.8% in our sample. In stark contrast, personal follow-up interviews resulted in a frequency of 39.7%, indicating a considerable underestimation in extant research. We then used the correction factor generated to re-estimate findings on user innovation frequency in Finland, Japan, Korea, Sweden, the UK, and the USA. It appears that user innovation is indeed a mass phenomenon that should not be overlooked by policymakers or firms. (authors' abstract)

Item Type: Article
Additional Information: The authors wish to thank Aneta Bryla and Andreas Kardinal for their help in collecting the data and Chris Anderson for proofreading the article. In addition, we are grateful for the valuable comments provided by three anonymous referees, who helped us improve this paper significantly. An earlier version of the paper was presented at the 12th International Open and User Innovation Workshop 2012 in Cambridge, MA.
Keywords: user innovation frequency / underestimation / telephone vs. personal interviews / re-estimation
Divisions: Departments > Strategy and Innovation > Entrepreneurship und Innovation
Forschungsinstitute > Familienunternehmen
Kompetenzzentren > WU Gründungszentrum
Version of the Document: Published
Variance from Published Version: None
Depositing User: Elena Simukovic
Date Deposited: 01 Aug 2016 16:05
Last Modified: 19 Aug 2020 11:19
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