Effective ERP adoption processes: the role of project activators and resource investments

Bernroider, Edward (2013) Effective ERP adoption processes: the role of project activators and resource investments. European Journal of Information Systems, 22 (2). pp. 235-250. ISSN 0960-085X


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The aim of this paper is to demonstrate whether stakeholders activating a project shape team building, the structure and magnitude of resource investment levels, and to what extent these levels impact ERP project effectiveness. The process view of an ERP project includes project initiation, system justification and funding, implementation, and early system use. Results from a nationwide empirical survey conducted in Austria (N = 88) show that activating actors influence team formation and resource investments, which impact project effectiveness levels. Resource-intensive justification and funding phases tend to precede resource-intensive implementations in heavy-weight projects, which seem to be less effective than light-weight projects. Resource and change conflicts are associated with lower project performance and are more common in resource-intensive ERP projects, where early system use appears to be relatively less stable. (author's abstract)

Item Type: Article
Additional Information: To see the final version of this paper please visit the publisher's website. This is a post-peer-review, pre-copyedit version of an article published in "European Journal of Information Systems". The definitive publisher-authenticated version is available online at http://www.palgrave-journals.com/ejis/journal/v22/n2/full/ejis201251a.html .
Keywords: ERP stages / IT costs / IT value / adoption decision / team formation / empirical survey
Divisions: Departments > Informationsverarbeitung u Prozessmanag.
Version of the Document: Accepted for Publication
Variance from Published Version: Minor
Depositing User: ePub Administrator
Date Deposited: 26 Jun 2013 13:50
Last Modified: 11 Feb 2017 19:09
Related URLs:
FIDES Link: https://bach.wu.ac.at/d/research/results/60567/
URI: https://epub.wu.ac.at/id/eprint/3914


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