Decision Criteria in Ethical Dilemma Situations: Empirical Examples from Austrian Managers

Litschka, Michael and Suske, Michaela and Brandtweiner, Roman (2011) Decision Criteria in Ethical Dilemma Situations: Empirical Examples from Austrian Managers. Journal of Business Ethics, 104 (4). pp. 473-484. ISSN 0167-4544


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This paper is the result of an empirical research project analysing the decision behaviour of Austrian managers in ethical dilemma situations. While neoclassical economic theory would suggest a pure economic rational basis for management decisions, the empirical study conducted by the authors put other concepts to a test, thereby analysing their importance for managerial decision making: specific notions of fairness, reciprocal altruism, and commitment. After reviewing some of the theoretical literature dealing with such notions, the paper shows the results of an online survey working with scenarios depicting ethical dilemma situations. By judging such scenarios the respondents showed their preference for the named concepts, though with different degrees of confirmation. The results (with all limitations of an online survey in mind) support the theoretical work on the named concepts: Fairness elements (including Rawlsian principles of justice and an understanding of fairness as conceived by a reference transaction) play a major part in management decisions in ethical dilemma situations. Also, commitment as a behaviour that sticks to rules even if personal welfare is negatively touched, and reciprocal altruism as a cooperative behaviour that expects a reciprocal beneficial action from other persons have been concepts used by Austrian managers when analysing ethical dilemmas. The article also tries to put the results into a comparative perspective by taking into account other studies on ethical decision factors conducted with e.g. medical doctors or journalists, and by discussing intercultural implications of business ethics.

Item Type: Article
Additional Information: To see the final version of this paper please visit the publisher's website : The original publication is available at Access to the published version requires a subscription.
Keywords: commitment / ethical dilemma situations / fairness / management decisions / reciprocal altruism / Sen
Divisions: Departments > Informationsverarbeitung u Prozessmanag.
Version of the Document: Accepted for Publication
Variance from Published Version: Minor
Depositing User: Dissertation Administrator
Date Deposited: 12 Apr 2012 12:44
Last Modified: 16 Sep 2017 07:18
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