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Global-local consumer identities as drivers of global digital brand usage

Makri, Aikaterini and Papadas, Karolos-Konstantinos and Schlegelmilch, Bodo B. (2018) Global-local consumer identities as drivers of global digital brand usage. International Marketing Review. pp. 1-25. ISSN 0265-1335

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Abstract

Purpose: The purpose of this paper is to represent the first empirical attempt to explore global-local consumer identities as drivers of global digital brand usage. Specifically, this study considers a unique category of digital products, social networking sites (SNS), and develops a set of hypotheses to assess the mechanism through which location-based identities influence the actual usage of global SNS (Facebook and Instagram). Moreover, cross-country variations are investigated under the lens of developed vs developing countries. Design/methodology/Approach: Cross-country surveys in a developed (Austria) and a developing country (Thailand) were conducted. Data collected from 425 young adults were analyzed using SEM techniques in order to test a set of hypotheses. Findings: Results show that in Thailand, users with a global identity enjoy participating in global SNS more than their counterparts in Austria. In addition, consumers with a local identity in Thailand demonstrate less pleasure when participating in global SNS than their counterparts in Austria, and consequently are less inclined to use global SNS. Practical implications: Findings provide digital marketers with useful insights into important strategic decisions regarding the selection and potential adaptation of global digital brands according to the country context. Originality/value: This research is the first to extend the location-based identity research in the context of global digital brands, explain how global-local identities predict SNS usage through an engagement mechanism and investigate cross-country variations of this mechanism.

Item Type: Article
Keywords: Hedonic motivation, Global digital brands, Global-local identity, Social networking sites usage
Divisions: Departments > Marketing > Internationales Marketing Management
Version of the Document: Published
Depositing User: Gertraud Novotny
Date Deposited: 10 Jan 2019 15:42
Last Modified: 10 Jan 2019 16:33
Related URLs:
FIDES Link: https://bach.wu.ac.at/d/research/results/89587/
URI: http://epub.wu.ac.at/id/eprint/6771

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