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Taking a Knowledge Perspective on Needs: Presenting Two Case Studies within an Educational Environment in Austria

Kaiser, Alexander and Kragulj, Florian and Grisold, Thomas (2016) Taking a Knowledge Perspective on Needs: Presenting Two Case Studies within an Educational Environment in Austria. Electronic Journal of Knowledge Management, 14 (3). pp. 114-126. ISSN 1479-4411

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Abstract

Needs that are shared by members of an organization can trigger an organizational learning process. To a large extent, needs are implicitly anchored in organizations and people can hardly articulate them. In this article, we present Bewextra, a method that allows for identifying hidden needs in organizations. Thereby, we trigger a knowledge conversion process, which is similar to Nonaka's SECI-spiral. In two case studies, we present how our Bewextra-process is applied to projects in educational contexts in Austria. In a first case study, we show that a combination of learning from past and future experiences extend the scope of the overall outcome. Since learning from future experiences requires a distinct environment (enabling spaces), we present a second case study. Here, we conducted a Bewextra-process with a large number of participants (n > 170), focusing on learning from future experiences. (authors' abststract)

Item Type: Article
Keywords: organizational learning / need knowledge / learning from an envisioned future / enabling spaces
Divisions: Departments > Informationsverarbeitung u Prozessmanag. > Informationswirtschaft
Kompetenzzentren > Nachhaltigkeit
Version of the Document: Published
Depositing User: Gertraud Novotny
Date Deposited: 26 Sep 2016 13:30
Last Modified: 26 Sep 2016 16:11
Related URLs:
FIDES Link: https://bach.wu.ac.at/d/research/results/77977/
URI: http://epub.wu.ac.at/id/eprint/5187

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