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Specification and Automated Design-Time Analysis of the Business Process Human Resource Perspective

Resinas, Manuel and del-Río-Ortega, Adela and Ruiz-Cortés, Antonio and Cabanillas Macias, Cristina (2015) Specification and Automated Design-Time Analysis of the Business Process Human Resource Perspective. Information Systems, 52. pp. 55-82. ISSN 0306-4379

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Abstract

The human resource perspective of a business process is concerned with the relation between the activities of a process and the actors who take part in them. Unlike other process perspectives, such as control flow, for which many different types of analyses have been proposed, such as finding deadlocks, there is an important gap regarding the human resource perspective. Resource analysis in business processes has not been defined, and only a few analysis operations can be glimpsed in previous approaches. In this paper, we identify and formally define seven design-time analysis operations related to how resources are involved in process activities. Furthermore, we demonstrate that for a wide variety of resource-aware BP models, those analysis operations can be automated by leveraging Description Logic (DL) off-the-shelf reasoners. To this end, we rely on Resource Assignment Language (RAL), a domain-specific language that enables the definition of conditions to select the candidates to participate in a process activity. We provide a complete formal semantics for RAL based on DLs and extend it to address the operations, for which the control flow of the process must also be taken into consideration. A proof-of-concept implementation has been developed and integrated in a system called CRISTAL. As a result, we can give an automatic answer to different questions related to the management of resources in business processes at design time.

Item Type: Article
Additional Information: This work was partially supported by the Austrian Research Promotion Agency (FFG), the European Commission (FEDER), the Spanish and the Andalusian R&D&I programmes (grants 845638 (SHAPE), P12-TIC-1867 (COPAS), TIN2012-32273 (TAPAS), TIC-5906 (THEOS)).
Keywords: automated analysis / analysis operation / business process management / human resource perspective / RAL / resource assignment
Divisions: Departments > Informationsverarbeitung u Prozessmanag. > Informationswirtschaft > Mendling
Version of the Document: Accepted for Publication
Variance from Published Version: Typographical
Depositing User: Cristina Cabanillas Macias
Date Deposited: 07 Aug 2017 15:18
Last Modified: 07 Aug 2017 17:05
Related URLs:
FIDES Link: https://bach.wu.ac.at/d/research/results/74852/
URI: http://epub.wu.ac.at/id/eprint/4836

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