A service provided by the WU Library and the WU IT-Services

A technological, organisational, and environmental analysis of decision making methodologies and satisfaction in the context of IT induced business transformations

Bernroider, Edward and Schmöllerl, Patrick (2013) A technological, organisational, and environmental analysis of decision making methodologies and satisfaction in the context of IT induced business transformations. European Journal of Operational Research, 224 (1). pp. 141-153. ISSN 0377-2217

[img]
Preview
PDF
Download (220Kb) | Preview

Abstract

Although Operational Research (OR) has successfully provided many methodologies to address complex decision problems, in particular based on the rationality principle, there has been too little discussion regarding their limited consideration in IT evaluation practice and associated decision making satisfaction levels in an organisational context. The aim of this paper is to address these issues through providing a current account of diffusion and infusion of OR methodologies in IT decision making practice, and by analysing factors affecting decision making satisfaction from a Technological, Organisational, and Environmental (TOE) framework in the context of IT induced business transformations. We developed a structural equation model and conducted an empirical survey, which supported four out of five developed research hypotheses. Our results show that while Decision Support Systems (DSS), holistic IT evaluation methods, and management support seem to positively affect individual satisfaction, legislative regulation has an adverse effect. Results also revealed a persistent methodology diffusion and infusion gap. The paper discusses implications in each of these aspects and presents opportunities for future work. (authors' abstract)

Item Type: Article
Additional Information: To see the final version of this paper please visit the publisher's website. Access to the published version may require a subscription. The original publication is available at www.elsevier.com.
Keywords: decision analysis / decision satisfaction / TOE framework / decision making / methods / decision support systems / structural equation modelling
Divisions: Departments > Informationsverarbeitung u Prozessmanag.
Version of the Document: Accepted for Publication
Variance from Published Version: Minor
Depositing User: ePub Administrator
Date Deposited: 26 Jun 2013 15:05
Last Modified: 11 Feb 2017 16:26
Related URLs:
FIDES Link: https://bach.wu.ac.at/d/research/results/59019/
URI: http://epub.wu.ac.at/id/eprint/3913

Actions

View Item